Introduction
RPA and AI are complementary technologies. RPA excels at repetitive tasks, AI handles complex decisions.
What Is RPA?
RPA uses software robots to automate rule-based tasks:
• Opens applications
• Enters data
• Clicks buttons
• Reads screens
• Copies information
What Is AI Automation?
AI uses machine learning to handle complex decisions:
• Reads documents and extracts meaning
• Makes decisions based on patterns
• Learns from new situations
• Handles exceptions
Conclusion
Most organizations benefit from using both—choosing the right tool for each process type.